PracticeAI Change Management
ServicesAI Training & AI Workshops
BasedCharleston, SC
MethodPROSCI · ADKAR · MIT
StatusAccepting Q3 Engagements

AI adoption fails when no one manages the human side. We fix that.

Pulse is a change-management consultancy built for organizations navigating the complexity of AI adoption. We help leadership teams build the people-side strategy that makes AI actually stick - grounded in the MIT framework and executed through the proven PROSCI/ADKAR methodology. We work directly with your team to reduce resistance, accelerate adoption, and turn AI investment into measurable results.

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Why You Need an AI Change Management Plan - Use Case

70% of AI adoption failures in companies stem from not budgeting enough time and money to train people and processes with AI.

/ At Pulse, we keep humans at the center of our process. BCG's 2025 AI Radar report makes it clear: the organizations winning with AI aren't outspending everyone on technology - they're outinvesting everyone on their people. Top performers follow the 10-20-70 principle - allocating 10% of their resources to AI algorithms, 20% to data and technology, and 70% to people, processes, and cultural transformation. That 70% is exactly what an AI Change Management plan is built to deliver. Organizations that flip this ratio - spending the majority on tools while underinvesting in their workforce - consistently fail to generate measurable ROI. The technology was never the hard part. Getting your people ready is.

Read the BCG 2025 Research →

03 / Plate 03
The Methodology

Strategy from MIT.
Execution from the field.

Pulse is anchored to the MIT framework for enterprise AI - the leading academic program for strategy, user adoption, and organizational protection. The framework supplies the diagnostic. PROSCI and ADKAR supply the implementation discipline.

What that means in practice: a defensible methodology behind every recommendation, and a structured way to measure whether it's working - not just whether it's been launched.

/ INPUT · ORG STATE / OUTPUT · MEASURED ADOPTION / 01 Strategy Where AI creates leverage. Where it creates risk. / MIT FRAMEWORK / 02 · ACTIVE Adoption Sponsor alignment. Resistance management. / PROSCI · ADKAR / 03 Protection Governance · data hygiene. Policy that legal will sign. / FEARLESS ORG · IBM / measure · iterate · 30 · 60 · 90
Framework component Where Pulse spends 70% of engagement time Fig. 01 - Three-pillar model
04 / Plate 04
Where do you start?

Four ways in.
Pick the one that fits the moment.

ii

AI Workshops

Giving your company AI literacy to be effective.

Half / Full Day
iii

AI Efficiency Audit

Assess the AI you're using and what you need to change.

1-4 Weeks
iv

AI Change Management Programs

Execute the change.

2-9 Months
05 / Plate 05
Tools & frameworks

The toolkit, named.

Every engagement runs on documented frameworks with peer-reviewed track records - so your team can audit the work, not just the outcomes.

/ 01

MIT Framework

AI strategy, user adoption, and organizational protection. The academic spine.

/ 02

PROSCI · ADKAR

The gold-standard change methodology. Awareness → Desire → Knowledge → Ability → Reinforcement.

/ 03

Adoption Assessments

Quantify readiness before rollout. Diagnostic surveys, persona mapping, behavioral baselining.

/ 04

Fearless Org. Scan

Is your culture psychologically safe enough for honest AI experimentation?

06 / Plate 06
Why this matters

Change management isn't optional.
The numbers don't leave room for it to be.

If you're rolling out AI without an adoption plan, you are statistically rolling out a write-off. Here's the industry math.

/ i
70%
Of transformation initiatives fail to meet their stated goals.
/ McKinsey · 2024
/ ii
$1.3T
Annual cost of poorly-managed organizational change, globally.
/ Gartner · 2024
/ iii
Higher likelihood of project success when change management leads - not bolts on.
/ Prosci longitudinal study
/ iv
8mo
Average time AI tools sit underused before leadership intervenes.
/ MIT enterprise survey · 2025
Most rollouts don't fail. They stall. Quietly. For months. Until someone notices.
- Peter Edwards Founder, Pulse Change Management. From "Why your AI pilot succeeded and the rollout failed," The Pulse Brief, Jan. 2026.
07 / Plate 07
The Founder
Peter Edwards - Founder, Pulse Change Management

One practitioner.
Every call.

Peter Edwards is an Independent AI Advisor and PROSCI Certified Change Practitioner, ADKAR methodology practitioner, and a graduate of the MIT AI Strategy program. Peter founded Pulse after watching too many AI rollouts collapse under the same failure pattern - strong technology, no plan for the people using it.

I'm vendor-agnostic and can work with any AI provider. The ways I work:

  • Independently
  • As a subcontractor
  • As an AI vendor partner

Book a call to reach out to my preferred AI vendor partners.

- Peter Edwards
Founder · Pulse Change Management
Charleston, SC
PROSCI Certified ADKAR Practitioner MIT AI Strategy Fearless Org. Scan 15+ engagements
Follow on LinkedIn
08 / Plate 08
The Pulse Brief

Practitioner notes.
No hype, no vendor reviews.

Field-level writing on AI adoption and change management. Written for leaders who are tired of being sold to.

/ Change ManagementLinkedIn

Change Management & AI Adoption: The Future of Work

AI adoption doesn't fail because of bad technology — it fails because organizations underinvest in preparing their people. The future of work belongs to companies that treat change management as a core part of their AI strategy, not an afterthought.

Read on LinkedIn
/ AI AdoptionLinkedIn

AI Adoption & The Human Side of Change

Most organizations are sprinting toward AI tools without a plan for the people who have to use them. Change management isn’t slowing down AI — it’s what makes it stick.

Read on LinkedIn
/ OperationsLinkedIn

Using AI to Enhance Business Operations

AI has the potential to transform how businesses operate — but only when teams are trained, aligned, and ready to adopt it. This post breaks down where organizations are seeing real operational gains and what it takes to get there.

Read on LinkedIn

Stop rolling out AI and hoping.
Start managing it.

Book a free strategy call
30 minutes · no pitch deck You leave with one thing to act on Whether or not we work together